Due to a high volume of emails, it may take time until you receive responses from each division. We encourage you to stay ahead of time and contact our student service departments as early as possible.
Contacting School Tips
- Find the right division to contact. Contacting the department offering the service you have questions about is the fastest way for you to get the most up-to-date answer.
- Contact Info Central. If you don’t know which division to contact, please contact Info Central (Info.Central@seattlecolleges.edu). We can either provide you information or direct you to the right division.
- Use Live Chat to talk with our support agents on the SCC website and get quick help. Start a conversation by clicking the chatbox on the left bottom.
Frequently Asked Questions
Where do I get my student ID? How soon do I receive it?
You can get your student ID at the Broadway Campus at BE1104B1. You will receive your card right after your picture is taken.
How do I get an ORCA card?
First, you purchase your card at the Cashier's office. Then, you pick up your card from the Auxiliary office on site in BE1143.
How do I get an ORCA Lift card?
After you receive your ORCA card from the Axillary office, you can apply for an ORCA Lift discount at the Student Services Dept. on the 3rd Floor of the Broadway Edison building. You can also do this online via the King County Website. Once approved, you would transfer the funds from your student ORCA card to your ORCA lift card.
How do I find my classroom on campus?
There are maps posted throughout the school. Specifically, there is one posted outside of the Info Central department office. Here, you can find most of the rooms you may be looking for. If anything, you need is not located on the map, feel free to stop by the Info Central office for instructions.
How do I contact my instructor for information about my virtual/hybrid class?
If you do not already have your instructor’s email address, you can get their name from your schedule in the ctcLink portal and use that information in the SCC directory on the school website to get their email address. (school email addresses are usually format as firstname.lastname@example.org)
Where do I pick up my official transcript?
You may fill out a transcript request form located in the Enrollment Services Lobby (BE1104) (home to Registration, Admissions, Financial Aid, and Cashiering). Then you just take the form to the Cashiering window where you will also pay the required fee.
Where do I go for in-person advising?
The Academic Advising Center is located in the Broadway Edison Building at BE 1102D. Visit their website for current hours.
How do I reach the IT Help Desk?
There is a representative from the IT Help Desk who will be stationed in the Library from 9:00am-4:00pm, Monday-Thursday to answer any questions or concerns you may have regarding IT services and support. You can also email ITHelp@seattlecolleges.edu for support.
Where do I go to sign up for ESL classes?
Depending on whether you are a domestic or international student and your student visa status. If domestic student, please visit the BTS website. If International, please connect with the International Program first.
How do I sign into the school wifi if I already know my student email login info?
Login: Firstname.Lastname (no need to put “@seattlecolleges.edu” part)
Password: same as your school email
Do I need my student ID to get into certain buildings on campus?
Yes, but if the student ID office is closed, just let security or info central know that you need to be escorted to your classes.
Basic Life Support
College Student Tips & Tricks
- Buy Nothing Project: Find your group in your neighborhood and get things for free
- College & Career Compass can help you find out your future path
Are you getting the most out of being a student? We have a list of student discounts that you can benefit